Refunds and Returns Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Returns allowed in: United States only

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

Products that Arrive Defective

Returns are free. We will either refund you in full or send a replacement.

Customer Remorse Returns

Return shipping costs will be charged to you.

Refunds (if applicable)

Return Method: By Mail
Return Label: Included in the package
Restocking Fee: No costs
Refund Processing Time: 3 days

Late or Missing Refunds (if applicable)

If you haven’t received your refund yet:

Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank; there is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at support@ShopUnplugged.com.

Exchanges (if applicable)

We accept exchanges. Email us at support@ShopUnplugged.com.

Shipping

Returned products must be sent back with their original packaging and all parts and components. Please contact the manufacturer for any warranty issues.

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. However, if the product arrives damaged, you will not be responsible for shipping costs.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Questions on our Return Policy?

Call: 000-000-0000
Email: support@ShopUnplugged.com
Live Chat: Available in the bottom right corner of your screen