Product Quality Guarantee

At Shop Unplugged, we stand behind the durability and performance of every product we offer. Your satisfaction matters to us, which is why all items are backed by a manufacturer’s warranty. If you need specific warranty information, feel free to contact us at support@shopunplugged.com—we're happy to help.

Receiving a Damaged Item?

We take every step to ensure your order arrives in perfect condition, but sometimes damage can occur in transit. When your package arrives, we recommend the following:

  • Inspect the box carefully upon delivery.

  • Note any damage on the delivery receipt—even if it’s just the outer packaging.

  • If you’re unable to fully inspect it at the time, write “possible damage” on the receipt as a precaution.

If you discover damage after opening your package, please email clear photos to support@shopunplugged.com. We'll work quickly to arrange a replacement or refund—usually within one business day.

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