Product Quality Guarantee
At ShopUnplugged.com, we ensure a product quality guarantee to assure customer satisfaction. All items come with a manufacturer's warranty. Please reach out for specific warranty details.
What if my product is damaged?
Please inspect the packaging of your item(s) upon arrival. If you notice any damage, even to the box, make note of it when signing for delivery. If you're unable to open the package during delivery but suspect damage, write "suspect damage" on the delivery receipt. If your item(s) do arrive damaged, please send photos to support@ShopUnplugged.com, and we will process a replacement or refund.