Description
EcoFlow DELTA Max 2000 Power Station
Ecoflow creates the world’s most innovative, eco-friendly power solutions that enable you to live, dream, and explore without limits.
Back up your home during power outages with DELTA Max. With an expandable capacity that reaches up to 6kWh, dual charging, and the ability to power your home devices, you can stay powered on in any situation.
Home emergency power DELTA Max expands up to 6kWh with smart extra batteries, keeping your home powered on in any emergency.
Rapid dual charging Charge up from 0-80% in 65 minutes. Or get up to 3400W speeds by combining AC charging and the EcoFlow Smart Generator.
Power multiple devices Looking for something to power heavy-duty devices like your fridge and dryer? With X-Boost, DELTA Max handles devices up to 3400W with ease.
Best solar-powered generator Stay powered on no matter what. DELTA Max connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds.
Live eco-friendly Use it as a solar-powered generator for your home by powering appliances and tools on renewable energy.
*DELTA Max needs to be connected to the DELTA Max Smart Extra Battery for dual charging.
Please use the AC Charging Cable included in the package for fast charging. Do not use other cables to charge. Plug directly into an AC wall outlet and make sure that the wall output current is more than 15A. Otherwise, reduce the unit charging speed with the AC Charge Speed Switch. EcoFlow takes no responsibility for any consequences caused by failures to follow instructions, including but not limited to charging with other AC charging cables.
Product Information
What's in the box?
- EcoFlow DELTA Max (1600)
- AC Charging Cable
- Car Charging Cable
- Solar Charging Cable 3.5m
- DC5521 to DC5525 Cable
- User Manual
Delta Comparisons
Product Manual
DELTA Max Power Station User Manual
EcoFlow Warranty & Returns
EcoFlow Warranty & Returns
Warranty Period
| Category | NA Region |
|---|---|
| R600/R600 Max/R600 Pro/EF-1500* | 36 months |
| RIVER/RIVER Max/RIVER Pro | 24 months |
| RIVER/RIVER Pro Extra Battery | 24 months |
| RIVER 370/RIVER 412 | 24 months |
| RIVER Bank/Rapid Power Bank/Rapid Plus Power Bank | 12 months |
| DELTA Mini/DELTA | 24 months |
| DELTA Max | 24 months |
| DELTA Pro | 36 months |
| DELTA Max/Pro Smart Extra Battery | 24 months |
| Smart Generator | 12 months |
| Smart Home Panel | 24 months |
| Cables/Chargers (inside the package/sold separately) | 12 months |
| Solar Panels(400W/160W/110W/85W/60W/50W/21W) | 12 months |
| Solar Tracker | 12 months |
| Double Voltage Hub | 12 months |
| EV X-Stream Adapter | 12 months |
Warranty Period Determination
The following proof of purchase documents are required when customers claim warranty from EcoFlow:
Products purchased from other channels: Valid purchase invoice, logistics evidence, or order number(s) confirmed by EcoFlow customer service team;
b. Warranty Start Date:
1) The warranty period begins the day your product is received at your delivery address.
2) Most EcoFlow products have a warranty over 12 months long. If you cannot locate shipping information to prove your warranty start date, we will default to a 30 days shipping time from your date of purchase, with the warranty starting 30 days after purchase.
c. Defect Reporting Date:
Whether or not your defect is covered under warranty depends on the date you report your defect. The defect reporting date can be from one of the following methods: Phone contact date, support email date or app report date. The earliest of which shall be considered your defect report date.
d. Unconditional Return Period:
You can return your product unconditionally within 30 calendar days of receiving your product provided it was ordered on EcoFlow.com in the contiguous US.
e. Warranty Repair Service Period:
According to the above-mentioned warranty table in section 2.1, products under warranty that do not meet the requirements of refund or replacement can request a warranty repair service.
f. The replacement product or parts will either inherit the remaining warranty period of the original product or be given at least 3 months warranty, the longer period shall prevail.
EcoFlow FAQs
APP Download
https://www.ecoflow.com/us/app
Activate Warranty
https://www.ecoflow.com/us/login?redirect=/us/support/warranty
Support
http://www.ecoflow.com/us/support
Downloads
https://www.ecoflow.com/us/support/download/index
Shipping & Returns
Cancellations & Refunds: Home Power Direct has one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-678-909-1527 or email sales@homepowerdirect.com
Frequently Asked Questions
How will I know my order is confirmed?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
When will my card be charged?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will I know my order has shipped?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@homepowerdirect.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
Cancellations & Refunds: Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
IMPORTANT INFORMATION:
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-678-909-1527, or email sales@homepowerdirect.com any time.
Cancellations of Custom Orders
In the event, you have made a custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Home Power Direct's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
If you have questions, please send an email to sales@homepowerdirect.com or call us at 1-678-909-1527
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.